Yes. Once logged in, you can click on the "My Account" link and view your account. From here you can access your order history by clicking "Order Status".
Once logged in, you can click on the "My Account" link and view your account. From here, you can update your account information by clicking "Update Account".
Once logged in, you can click on the "My Account" link to view your account. From here, you can change your password by clicking "Reset Password".
To review past orders you will need to log in to the Delta Shop website. Once logged-in, you can access your order history by clicking ORDER HISTORY. If you do not see your order, it is possible your order was not processed. Please check your credit card statement to make sure you were not charged or contact The Icebox at email@example.com
The Delta Shop shows in-stock inventory in real-time. Only items that have stock are present which eliminates backorder issues for our customers. Our Merchandising Teams continuously evaluate Delta Shop's products ensuring that the selection is on trend and addresses the tastes and interests of our visitors. If you don't see a product on our site that you're interested in purchasing, please contact Delta Shop Support at firstname.lastname@example.org.(NOTE: Order minimums may be required for items not shown on the website).
Please contact Delta Shop Support if you have a need for quantities greater than the available inventory or for additional customization to an existing product. Send an email to email@example.com and include details about your request and we'll be happy to help you with your order.
Once logged-in, you can click on the "My Account" link to view your account. From here, you can access your order history by clicking ORDER HISTORY. Order History has a summary of your past orders. If you need a full invoice for your expense report, please contact The Icebox at firstname.lastname@example.org. Please reference your sales order number and order date.
return merchandise within(30) days of receipt of your order. All returns and exchanges are subject to 20 % restocking
fee and you will be responsible
for shipping fees. When shipping back a
return or exchange item, please include your original packing list, indicating which item(s) are being returned /
exchanged. Once you ship the products, please provide tracking to Deltashop@iceboxmail.com so we know when to expect
delivery.Once we receive the item(s) back we will ship out your new product. In the
case of a
return, we will refund your card
for the product less the 20 % restocking fee. A refund will take 5 to 7 business days to process on your credit
card. Please visit our TERMS AND CONDITIONS page to review the full Delta Shop
Can't find what you're looking for? Please contact us at email@example.com and we will gladly help you your branded promotional product and apparel needs. When contacting us please share with us the nature of your project including intended recipient (i.e., employee, customer, prospect, etc.) purpose (i.e, recognition, business development, etc.) desired in-hands date, quantity and budget. These insights will help us curate the right branded solution for you.
Yes. If you need to ship to a PO box, please select the Standard FedEx shipping method. All other deliveries will come via FedEx/UPS and must be delivered to a physical address.
Orders for products that are in-stock ship within 1 business day. Depending on the shipping method you select, your order will be delivered within 2 to 4 business days after it ships if shipped within the United States. Please contact us at firstname.lastname@example.org if the delivery address is outside of the United States for a more accurate delivery timeframe.
No. The Icebox is a proud partner with Delta and we provide promotional products and apparel for the Delta Shop. Your credit card statement will show as "The Icebox – Cool Stuff LLC” and therefore purchases from the Delta Shop are not considered Delta Air Lines purchases and do not contribute to the Delta Air Lines American Express card benefit. If you need further information on making a Delta purchase please try reaching out to Delta’s customer support. You may also try calling, 1-800-325-6330.
Yes. Please contact us via email or by phone at 404-665-2403.
If you have items in your cart they will not transfer over to the Delta Galleria site. If you wish to purchase
via credit card, please click CANCEL and complete the order within DeltaShop. Otherwise, click PROCEED to
continue to the Delta Galleria.
If you have items in your cart they will not transfer over to the InvoiceWorks site. If you wish to purchase via credit card, please click CANCEL and complete the order within Delta Shop. Otherwise, click PROCEED to continue to InvoiceWorks.